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Stein Gardens & Gifts

3 stars Write a Review

S71 W23445 National Avenue

Big Bend WI 53103

(262) 662-5800

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2 Reviews:

4 stars On Apr 12, 2011: kellyngarden from Delavan, WI wrote:

I visit Steins at LEAST a dozen times a year! I dont spend much time on the *gifts* section but as soon as the outside plants come in-I am there checking everything out! I buy my tomatoes (and other veggies) here faithfully and always have great crops. Love their selection and their perennial sales each summer!

1 star On Aug 08, 2008: eezzliving wrote:

I purchased five plants in May of 2007 with a 5 year warranty from Steins. Four of my five plants died. When I returned them to Steins I received a credit for them. The credit may only be used on the purchase of plants. I found 2 shrubs for $60.00 and my credit was for $39.00. Because it was a credit they would not warranty my new bushes because it was a credit. Steins supposedly guarantees all of their nursery for 2 years, but because I had a credit they do not warranty for the cost of the credit even though I originally had a five year credit. So my warranty is for $23.00 only. They will not warranty my new bushes because of the credit. I don't get it. They should warranty whatever I purchase. It is not my fault that the bushes died. For some reason one of the bushes did not die, but yet I have 4 more years of warranty on that one because that is what I was given, but the new bushes are not warrantied due to a credit on the dead bushes. I am no longer a STEINS customer if that is their policy and treatment of the consumer. I will definitely share my story with others.

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