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Tower View Farms & Nursery

1 star Write a Review

12523 Taylorsville Road

Louisville KY 40299

(502) 267-2066

1 Review:

1 star On Mar 25, 2014: Woody213 wrote:

I stopped buy last week and told the sales person I wanted eight large Maple trees and what would it cost. I was told a 3 1/2 inch Maple tree was $319 each. I left my name and number and while on business in Columbus Ohio was called that yes they had eight 3 1/2 inch Maples. I finished my work for the day in Ohio (knowing i was going to have to drive back) and drove all the way home to Louisville to buy the trees before they were sold. I arrived excited about the purchase but when I tried to buy them I was told sorry these are 4 inch trees and will be $369 each. I asked the person to call the original sales person I dealt with and who called me that my 3 1/2 inch trees were in. Again I was told, sorry these are 4 inch trees. Needless to say I was upset. Drove all that way and expected them to honor what they said on the phone and what we discussed last week. I was told again, Sorry these are 4 inch trees and I will have no problem selling them. This was a bunch of crap! Not to mention lousy business ethics and poor customer service. I will never buy from this place, ever! Word of mouth is very important. They saw me in my work scrubs and probably thought I was a doctor and I would just pay the extra $400. It s not the money it’s the principle of it! I am not a doctor, but i deal with doctors all day long. You cost me time away from my family, my work, and a butt load of gas. I look forward to telling everyone how I was treated and save others the headache.

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