Wentworth Nursery & Garden Center

On October 06, 2009, Pat99 wrote:

Wentworth's service has been incredible. I have purchased many plants from them. Because of my own fault, I lost some of them. Wentworth's replaced them with a smile. The prices are reasonable for the quality and warranty that you get. They also have truck load sales which offer incredible bargains for high quality plants. I first went to them at the recommendation of my neighbors who have been very satisfied with them and have never regretted it. I highly recommend Wentworth's.

On October 04, 2009, gardenmom1 from Prince Frederick, MD wrote:

I have shopped at Wentworth's for about 6 years since I moved to Calvert County. I have always found the sales team friendly and helpful. They have always asked if I needed help to bring my purchases to the car. They are a bit more pricey that some other stores, but have excellent plants and a great selection of perennials.

On April 26, 2009, hfkfjkdls wrote:

Poor customer service. Instead of hiring 16 to 20 something, completely inexperienced and uninformed kids, they would do well to hire knowledgeable staff. How would they afford it?...cut the staff by 50% and double the wages so they can attract people that actually know their business!

On April 06, 2008, avidgrower wrote:

Terrible service. Just terrible. That's hardly believable in a business where the competition from WalMart, Home Depot, etc. is so stiff and pervasive. Since Wentworth's prices are much higher, they need to provide customer service and quality to make up the difference. Customer service is a concept they haven't yet discovered-- either that or they find it a waste of time. The young people they hire-- which is apparently pretty much the entire work staff-- simply have miserable manners. They watch you struggle to get large items to the register and/or to your vehicle without so much as an acknowledgment of your difficulties, let alone an offer of help. You can have four 50-pound bags of mulch, topsoil, birdseed etc. and they'll just yawn as they watch you walk back and forth with your purchases. Ask them a question and they'll act like it's just such a bother to get you an answer. I've had better service at the big boxes, but I've had much better service at other local nurseries, which is where I'll be going from now on.

On February 01, 2008, frumpy247 wrote:

Small selection and pricey plants made the Wentworth's in Prince Frederick way to expensive.